Privacy policy

Poshniva is Vani Solanki's online nutrition practice. This policy explains what personal data we collect through poshniva.com and our consultations, why we collect it, and the choices you have. It is written with India's Digital Personal Data Protection Act, 2023 in mind. Questions: care@poshniva.com.

What we collect

Free guide sign-ups: your name, email address, WhatsApp number if you give it, your consent choices, and how you found us (for example the campaign link or page you arrived on).
Contact form: your name, email address and message.
Bookings (through Cal ID): your name, email, WhatsApp number, city, the concern you want help with, your child's age if relevant, and any notes you add. Payments for paid consultations are handled by Razorpay; we never see your card or bank details.
During consultations: the health information you choose to share, such as reports, weight, routine and meals. We use it only to give you nutrition advice.
Analytics: if you accept analytics or marketing cookies, Google Analytics and the Meta Pixel record how the site is used. If you decline, they don't run, and the site still works fully. You can change your choice from Cookie settings in the footer.

Why we use it

To send the guide you asked for and reply to your messages.
To arrange and run your consultations and follow-ups.
To send occasional nutrition tips by email or WhatsApp, only if you ticked the box for it. Every email has an unsubscribe link, and you can reply STOP on WhatsApp.
To understand which pages and campaigns help people, if you allow analytics.

We never sell your data. We use trusted services to run the practice: Brevo (email), Cal ID and Google Calendar/Meet (bookings and video calls), Razorpay (payments), and Cloudflare (hosting, spam protection and, with your consent, analytics through Google and Meta). They process data only to provide their service to us.

How long we keep it

We keep your data only for as long as we need it for the purposes above, or as long as the law requires (for example for payment records). You can ask us to delete it at any time.

Your rights

You can ask to see, correct or delete your data, withdraw any consent you have given, or raise a grievance. Email care@poshniva.com and we will respond as soon as possible, and within 30 days.

Children

Information about children is shared by their parent or guardian, who books and attends consultations with them. We don't knowingly collect data directly from children.

Changes